About this site
What this site is, how it's sourced, and how to flag a correction.
What this is
Renter Facts is an independent, plain-language explainer of the BC Residential Tenancy Act. It is built for British Columbians on both sides of the rental relationship: tenants who want to know their rights, and landlords who want to know their obligations. Every claim on the site links to a section of the Act, a Regulation, a Policy Guideline, or an RTB form.
Why it exists
Most BC rental-rights resources lean in one direction: they're published by tenant advocates, by landlord associations, or by the government itself. Nobody writes from the middle in plain language. Renter Facts does. The credibility comes from not picking a side and from citing the record exhaustively.
Not legal advice
This site provides information. It is not legal advice. Individual tenancies have facts that matter. For a specific situation, the free resources worth reaching out to first are TRAC (Tenant Resource & Advisory Centre) for tenants, LandlordBC for landlords, and Legal Aid BC or Access Pro Bono for either. For an RTB application, the RTB itself has a free information line at 1-800-665-8779.
Who built it
Built by chuchua.tech, a small tech company based on Simpcw Reserve in Chu Chua, BC. The team has been on both sides of the BC rental relationship: landlord, renter, and party to an RTB dispute. That experience on both sides is why the site refuses to take one.
Corrections
If you spot an error, an outdated citation, a stale link, or a myth that deserves a dedicated card, send a note to [email protected]. We don't reply to every note, but we read them all and fix verified errors as soon as possible. Your message is confidential. We will never share your name or personal details.